ETS 中国隐私政策



隐私和安全

ETS 测评技术(北京)有限公司("ETS 中国")意识到保护您隐私的重要性。本隐私政策描述了我们在个人信息隐私和安全方面的措施。

ETS中国是Educational Testing Service (ETS) Global B.V. (“ETS Global”)的全资子公司,该公司是一家根据荷兰法律正式成立并有效存续的私营有限责任公司。

ETS Global是Educational Testing Service (美国教育考试服务中心) (“ETS”)的全资子公司,ETS是根据美国纽约州教育法成立的非营利性机构。

ETS中国及其附属机构设有全球隐私保护计划,以保护所有个人信息。个人信息是我们任何可以用来识别您的信息(如您的姓名、用户名或身份证号)或联系您的信息(如您的电邮地址或电话号码)。个人信息包括与您的个人信息相关的其他类型的信息(如考试成绩或人口统计数据)。

ETS中国致力于保护您的个人信息,在处理您的个人信息时应遵循以下原则:权利义务一致原则、目的明确合理原则、自愿同意原则、最低必要原则、 确保安全的原则、参与性原则、公开透明原则等。我们还承诺按照既定的行业安全标准,实施相应的安全保护措施,保护您的个人信息。


隐私政策

本隐私政策描述了我们对通过“网站”收集的个人信息的做法。“网站”一词包括ETS中国所有收集您个人信息的网站、平台和应用程式,并描述我们通过其他方式,例如当您注册并参加ETS考试,或者我们从学校或考试中心管理人员,收集个人信息的做法。如果您是考生,ETS的许多考试公告中都包含了关于隐私和安全的额外信息。

我们已在本隐私政策内,突出显示与您权益密切相关的条款及条件,以提请您注意。在您使用ETS中国网站或以其他方式向我们提供您的个人信息之前,请阅读并完全理解本隐私政策,并确保您完全理解并同意其条款及细则。使用ETS中国网站或以其他方式向我们提供个人信息,即表示您同意我们的隐私条款。您可以在任何时候通过发送电邮至inquiry-china@etsglobal.org 或通过以下联系方式部分中的地址与我们联系。


在本隐私政策内,您会找到以下资料:

  • 我们所收集的资料

当您使用我们的网站时,我们会向您收集以下类型的个人信息:

  • 当您就任何疑问或查询与联系我们时,我们将收集您的联系信息,如您的姓名、用户名、邮寄地址、电话号码、电邮地址或其他地址,使我们能够回答您的问题和查询,并与您沟通联系。 

  • 当您报名参加我们的考试或注册帐户以便参加考试或获取我们的产品或服务时,我们及/或我们聘用的第三方服务提供商将收集您的联系信息,如您的姓名、用户名、性别、身份证号码(包括身份证及/或护照号码)、出生日期、国籍、邮寄地址、电话号码、电邮地址或其他地址,以及处理您的付款所需的支付卡信息,为您提供您所注册的产品或服务,安排考试,并确认您作为考生的身份(如适用)。 

  • 对于考生,我们将保留您的交易信息,包括您的考试注册记录、考试行政记录、购买记录、关于您使用我们内容的订单信息 (例如,如果您在网上查阅您的分数,使用考试准备材料或填写问卷调查)、客户或TCA帐户信息(例如,如果您电邮我们寻求支援),以保存您考试结果的完整记录。

  • 我们也可能收集您的关系信息,以帮助我们与您交易。对于考生,这可能包括您想参加的考试类型、您隶属的学校、预期学位和毕业日期,以及有助于我们为您提供个性化内容的类似信息,还可能包括人口统计数据,如所使用的语言,以支持ETS中国的研究。对于专业人士来说,这可能包括您的专业证书和隶属团体,以及您或您的学校可能感兴趣的产品和服务。对于考试中心的管理人员,相关信息可能包括您与考试中心之间的关系以及您所管理的考试的信息。

  • 在某些情况下,我们可能需要从考生和考试中心管理人员那里收集额外的敏感信息,以安全地管理考试或满足您可能提出的其他要求。特别是:

(1)在法律允许的情况下,我们可能会收集您的生物特征数据,例如带有您的照片、声纹和书写样本的身份证明文件。此外,如果您在考试中心考试,我们可能会收集您的照片和指纹。如果您在网上进行考试,我们可能会收集和分析您在考试期间的行为特征,例如当您完成考试的写作部分时的按键模式。请参阅下面生物识别码部分了解更多。

(2)我们可能会在我们的考试中心收集音频和视频记录(包括从场地监控设备)。

(3)如果您出于医疗或宗教原因向我们申请有关考试的特别安排,我们可能会收集与您的申请相关的个人信息。同样,如果您申请学费减免或奖学金,我们可能会收集有关您财务状况的个人信息。您可选择是否提供有关您的宗教信仰、残疾或医疗状况及/或财务状况的个人信息,但如果您向ETS中国申请特别安排,您必须提供这些信息以便我们处理您的申请。

在任何情况下,我们只会在法律允许的情况下收集和使用这些类型的个人信息,并将其用于ETS中国的合法业务目的,如维护我们考试的完整性和安全性,或处理您的特别安排申请。

当您访问并与我们的网站互动时,我们也可能使用cookies和其他数据收集技术收集信息,请参阅下面有关cookies的部分了解更多。本隐私政策规管我们怎样使用 cookies和其他技术收集的信息与您的个人信息相关联。

根据中华人民共和国相关法律、法规和国家标准,在下列情况下收集您的个人信息时,我们无需事先征得您的授权同意:

  1. 为了订立或履行您作为一方当事人的合同,或者按照依法制定的劳动规章制度和依法签订的集体合同实施人力资源管理所必需; 

  2. 为履行法定职责或者法定义务所必需收集;

  3. 为应对公共卫生突发事件或在紧急情况下保护自然人的生命、健康或财产安全所必需收集;

  4. 为公共利益实施新闻报道、舆论监督等行为,在合理的范围内收集个人信息;

  5. 由您披露或合法披露的,并且是我们在合理范围内依法收集的个人信息;或

  6. 在任何法律或行政法规所规定的任何其他情况所收集的个人信息。

  • 我们如何使用您的个人信息

我们可能会将您的个人信息用于:

  • 为您提供您所选择的产品、内容或服务,例如为您注册和提供考试,并向您发送与服务相关的通信,如身份验证、分数传递、客户服务和帐户管理。

  • 根据您的选择,为您提供ETS中国及我们的合作伙伴的产品和服务的营销通讯、问卷调查以及产品和服务的报价,包括根据您的兴趣和学习目标的个性化服务,并管理您的通讯偏好。

  • 了解您和其他人如何使用我们的产品和平台,进行分析和建模,并提出建议和见解,了解教育趋势。

  • 通过平台将教育机构和其他合作伙伴的信息和赞助内容传递给您。

  • 改进我们的产品和服务(包括考试可用性、设计、安全和研究),并识别、开发和提供新的或扩展的产品和服务。

  • 了解您如何使用我们的产品、内容和服务,包括将您与您可能用于查阅我们的内容的不同设备关联起来,以帮助您个性化您在我们网站的体验,并定制您查阅的页面的内容及/或格式。

  • 管理我们的日常业务需求,如支付处理和财务账户管理、考试中心管理、合同管理、网站管理、业务连续性和灾难恢复、安全和欺诈预防、公司治理、报告和法律合规。

  • 生成汇总统计研究,并自行或与他人联合进行与我们的产品和服务以及我们网站的使用有关的研究。

  • 如果您同意,我们也可能以其他方式使用您的个人信息。


  • ETS 研究中心对信息的使用

ETS中国及其附属机构在各种研究活动中使用匿名和化名信息。例如,ETS中国及其附属机构可能会考虑特定类型的考生(如非英语母语的考生)对特定考试问题的回答。ETS中国及其附属机构的研究计划反映了他们对考试公平和公正的承诺,有助于确保我们的考试是容易理解且没有偏见的,并力求改善教学、学习和评估。

ETS中国及其附属机构根据需要处理个人信息,以创建用于研究的去识别数据集。ETS中国不会(也不允许任何第三方)将识别信息与研究数据联系起来。我们的研究结果不包含任何可识别的数据,研究数据不用于针对标或剖析个人。

了解更多关于ETS研究的信息。


  • 披露您的个人信息

我们只会按以下方式披露您的个人信息:

  • 我们可能会将您的个人信息披露给我们的关联公司,这些关联公司仅将您的个人信息用于上述目的。我们将在披露前单独征得您的同意,以合同方式要求我们的关联公司遵守适用于中国的隐私法的要求,并监督我们关联公司进行的活动。我们还将事先进行个人信息保护影响评估,并遵守适用于中国的法律的其他要求。

  • 我们可能向为我们提供服务的第三方披露您的个人信息。例如,当您注册参加考试时,我们会将某些注册信息提供给在您所在地区进行考试的第三方。我们也使用服务商来提供其他功能,包括数据托管和其他商业活动,如打印、邮寄及/或付款处理。我们将在披露之前单独征得您的同意,以合同方式要求我们的第三方遵守适用于中国的隐私法的要求,并监督第三方进行的活动。我们还将事先进行个人信息保护影响评估,并遵守适用于中国的法律的其他要求。

  • 我们可能会根据需要披露您的个人信息,以便向您提供服务。例如,您可以指示我们向学校和其他人披露您的考试成绩。我们也可能与我们的合作伙伴分享您的个人信息,但仅在您与该合作伙伴有关系或您授权分享的情况下。例如,如果您选择使用这些材料,或者根据验证推荐和操作平台的需要,我们可能会与提供考试准备材料的供应商分享信息。

  • 我们可能在征得您的同意后披露您的个人信息。例如,如果您选择参加我们的搜索服务或类似项目,我们将与参与的学校和组织分享您的信息,以便他们能够与您就其项目进行沟通。

  • 根据中华人民共和国的有关法律、法规和国家标准,在下列情况下共享、转移和披露您的个人信息不需要您的授权或同意。

  • 为了订立或履行您作为一方当事人的合同,或者按照依法制定的劳动规章制度和依法签订的集体合同实施人力资源管理所必需; 

  • 为履行法定职责或者法定义务所必需处理;

  • 为应对公共卫生突发事件或在紧急情况下保护自然人的生命、健康或财产安全所必需处理;

  • 为公共利益实施新闻报道、舆论监督等行为,在合理的范围内处理个人信息;

  • 由您披露或合法披露的,并且是我们在合理范围内依法处理的个人信息;或

  • 在任何法律或行政法规所规定的任何其他情况所处理的个人信息。

我们也可能使用和披露关于您的非个人身份的信息,例如,我们可能会发布包含汇总和统计数据的报告,这些报告不包含任何个人信息。


  • 您的权利和选择

当您网上报名或注册考试账号时,我们会要求您提供您的联系方式,包括电邮地址、电话和手机信息。我们使用这些信息以能够迅速地向您提供您所要求的产品和服务的相关信息。

如果我们得到您的同意,我们可能会向您发送其他通信,如问卷调查和有关其他考试产品和服务的信息。您可以在任何时候限制这些通信。若要退出电邮通信,您只需点击我们发给您的任何电邮底部标有 "取消订阅 "的链接。若要撤销您可能已经给予的发送短信的权限,请发送STOP回复我们的任何信息。但请记住,我们仍然可能发送电邮或打电话给您,以提供您已经购买或以其他方式要求我们提供的考试服务。

如果您已允许我们与学校和其他组织分享您的个人信息,您可以在任何时候通过电邮发送至inquiry-china@etsglobal.org联系我们并选择退出。

您有权反对我们的营销通信。若要退出电邮通信,您只需点击我们发送给您的任何电邮底部标有“取消订阅”的链接。若要撤销您可能已经给予的发送短信的权限,请发送STOP回复我们的任何信息。

我们尊重您合理查阅和修改个人信息的权利,ETS中国遵守所有有关查阅、修改和删除的法律。如果您有网上账户,您可以随时登录您的账户、查阅和更新您提供给我们的信息(您的姓名、性别、出生日期或社会保险号码除外,如有提供)。


在下列情况下,您可以向我们提出取消您的网上帐户的要求:

  1. 如果我们对您的个人信息的处理违反了法律法规;

  2. 如果我们未经您的同意收集和使用您的个人信息;

  3. 如果我们对您个人信息的处理违反了与您的协议;

  4. 如果您的账户中没有正在进行的考试注册或其他服务;

  5. 或不再需要我们的服务。


ETS中国也尊重您依法获取、修改和要求删除或限制其个人信息的权利。这意味着:

  • 一般来说,您有权知道ETS中国是否保留您的个人信息。如果我们确实保留了您的个人信息,我们将(以他人的权利为前提)向您提供一份副本。如果您的信息不正确或不完整,您有权要求我们更新信息。

  • 您有权反对我们处理您的个人信息。

  • 您也可以要求我们删除或限制您的个人信息。

请理解您的上述要求应以书面形式通过电邮发送至inquiry-china@etsglobal.org。在满足上述要求之前,我们还可能要求您提交证明以核实您的身份。此外,为了帮助确保我们数据的准确性,我们可能会在进行更改之前要求提供适当的证据。(例如,如果您想更改您的姓名,我们将要求您提供您的姓名已经合法更改的证明,如结婚证或法院判决书)。在我们被要求保留记录的情况下,我们删除个人信息的能力将受到限制,例如与分数报告和考试安全程序有关的情况。

我们保留拒绝不合理要求的权利,如不合法的重复要求、要求采用大量技术手段的要求、可能损害他人合法权益的要求、不切实际的要求等。

根据中华人民共和国的有关法律、法规和国家标准,在下列情况下,我们将无法接纳您的请求:

  1. 您的请求与我们履行法律和法规规定的义务有关。

  2. 您的请求涉及到国家安全和国防安全;

  3. 您的请求涉及公共安全、公共卫生和重大公共利益;

  4. 您的请求涉及刑事调查、起诉、审判和判决的执行;

  5. 有足够的证据表明该请求涉及主观恶意或滥用权力;

  6. 为维护您或其他个人的生命、财产及其他重大合法权益,但我们无法及时取得您的授权和同意;

  7. 响应您的请求将对您或其他个人和组织的合法权益造成严重损害;及

  8. 涉及商业秘密。

如果您在上述方面需要帮助,请通过电邮发送至inquiry-china@etsglobal.org联系我们。

如果您认为我们在处理您的个人信息时违反了适用法律,您可以向ETS中国或监督机构提出投诉。


  • 第三方网站的链接

本网站可能包含与其他第三方网站的链接。特别是,本网站可能包含与提供考试准备材料的第三方的链接。ETS中国并不控制这些第三方网站的隐私政策或行为。在提供任何信息之前,包括在ETS中国的社交媒体页面上提供信息之前,您应该查看那些政策。ETS中国不对任何第三方网站的内容或行为负责,我们提供这些链接只是为了方便我们的访问者和为其提供信息。


  • 安全和数据保存

ETS中国所收集的个人信息将保存在中国境内。ETS中国已经建立了保障措施,以防止对您的个人信息的未经授权查阅或滥用。这些保障措施包括物理、技术、组织和行政的管控措施。

如果您在我们网站注册帐户,您将被要求选择一个密码,以帮助保护您的信息。这些密码有助于我们在授权查阅或修改您的任何个人信息之前核实您的身份。您不应该向任何人透露您的密码。ETS中国绝不会在未经请求的电话或电邮中要求您提供密码。如果您认为您的密码或帐户已被泄露,请尽快与我们联系。

ETS中国也有一个既定的记录保留政策。我们会根据上述目的的需要以及于法律规定的任何额外时间保留个人信息。除非被保留的数据与特定的调查有关,否则生物识别模板的保留时间最长为三年。

您可以通过电邮发送至inquiry-china@etsglobal.org联系我们并要求我们删除您的个人信息。除非法律要求或我们有合法利益去保留您的信息,否则我们将在您提出要求后30天内删除您的信息。


  • 本隐私政策的更改

ETS中国保留更新本隐私政策的权利,包括为应对新的法律、法规或技术,或出于其他商业原因。如果ETS中国对本隐私政策进行任何修改,ETS中国将在网站上发布最新版本,并通过弹出窗口、推送通知或其他合理方式告知用户,以方便用户及时了解最新版本。如果用户继续使用ETS中国的网站或服务,即表示用户同意更新后的隐私政策。如果这些更改将对我们使用或披露以前收集的个人信息的方式产生重大影响,我们将通过向与您的帐户相关联的主要电邮地址发送通知的方式通知您有关更改。


  • 生物识别码

在法律允许的情况下,ETS中国会收集并使用生物识别码来识别考生和考试中心管理人员的身份。ETS中国会收集数码照片和数码语音录音,并将这些样本转换成可以与ETS中国之前收集的模板和根据政府签发的身份证件创建的模板进行比较的称为模板的数学表示形式。

ETS中国还会收集和使用行为生物识别技术来保证网上考试的安全。例如,当您完成网上考试的书写部分时,我们可能会分析击键模式和其他行为特征,以帮助验证您的身份并根据这些模式对您进行认证。

ETS中国仅将这些模板用于支持考试的安全性和完整性以及相关目的(如起诉欺诈或知识产权盗窃)。生物识别模板会被安全地储存起来,只有那些在调查、合规和安全方面合理地需要查阅这些数据的个人和实体,或者为生物识别项目提供支持的个人和实体才能查阅。生物识别码会在您的分数报告期间保留(一般为三年),除非法律要求的时间更短。

当我们收集与生物特征识别相关的个人信息或您的其他敏感信息时,我们将征得您的单独同意。

请于[Link to the Biometric Privacy Policy for ETS China]查阅我们的生物特征信息隐私政策。如有查询,请发送电邮至inquiry-china@etsglobal.org或通过以下联系方式中的地址联系我们。


  • 儿童

在大多数情况下,我们不会在知情的情况下从我们网站上向18岁以下的儿童直接收集个人信息。家长和学校可以使用我们的网站为孩子们创建账号,例如帮他们注册参加考试。我们鼓励家长和老师花时间与孩子们上网,并监督他们的网上活动。如果您认为孩子独自在我们的网站上创建了帐户,请通过发送电邮至inquiry-china@etsglobal.org联系我们,以关闭该帐户。

通过应用程式收集的个人信息

ETS中国有向家长和老师提供可下载的应用程式,以让他们和他们的孩子或学生可以将这些应用程式用于教育目的,比如提高阅读流畅性。其中一些应用程式是为18岁以下的儿童设计的。

当儿童使用这些应用程式时,ETS中国可能会收集儿童的名字或昵称、年龄或在学校的年级、儿童阅读文章时的声音录音(或录音的文本)、儿童对诸如阅读理解等考试技能的问题的回答,以及其他与儿童使用应用程式有关的数据,比如儿童使用应用程式的时间。我们的应用程式不会收集任何其他个人信息,也不会使用cookies或其他数据收集的技术。 

ETS中国会对其教育应用程式收集的信息进行匿名处理,并将这些信息用于研究目的。ETS中国不保留儿童的可识别数据,儿童们也不能通过这些应用程式公开自己的数据。ETS中国不会(也不允许任何第三方)将识别信息与研究数据联系起来。

家长和老师可以在应用程式中随时查看和删除孩子的信息。家长和老师可以通过删除应用程式随时限制ETS中国收集的额外信息。家长和老师如果对ETS中国如何处理儿童的数据有任何疑问,可以发邮件至inquiry-china@etsglobal.org与ETS中国联系。

通过其他方式收集的个人信息

当儿童报名参加ETS考试时,或者当我们从学校或考试中心管理人员那里收到信息时,ETS中国也可能收集和处理儿童的个人信息。 

ETS中国在处理儿童个人信息时将进一步采取以下措施:

  1. 对于所收集到的儿童个人信息,除了遵守本隐私政策处理对于处理儿童的个人信息的规定外,我们在存储、使用和披露所收集儿童的个人信息方面也严格遵守其他法律、法规的要求,如《儿童个人信息网络保护规定》,并遵守正当需要、知情同意、明确目的、安全性和合法性的原则,并以最短处理所需的时间保留所收集儿童的个人信息。当不再需要个人信息以实现目的时,我们将删除或匿名化儿童的个人信息。 

  2. 当您作为父母或监护人为被监护的儿童选择使用我们的产品、内容及/或服务时,我们可能需要向您收集被监护的儿童个人信息,用于向您提供相关产品、内容及/或服务。如果我们需要向您收集受监管的儿童的个人信息,我们会事先取得您的授权和同意,并告知您收集的目的。如果您拒绝提供上述信息,我们可能无法向您提供相关产品、内容及/或服务。您作为监护人应当正确履行监护职责,保护儿童个人信息安全。如果您的孩子本人需要注册或使用我们的产品、内容及/或服务,您应正确引导并予以监护。

  3. 对于收集14岁以下儿童的个人信息,我们会事先取得您单独和明确的授权和同意。如果您拒绝提供上述信息,我们可能无法向您提供相关产品、内容及/或服务。 

  4. 对于收集14至18岁儿童的个人信息,儿童需要在其父母或监护人的监督和指导下,共同阅读并同意本隐私政策。 

  5. 儿童或其父母、监护人有权查阅、更正和删除儿童的个人信息。

  6. ETS中国已指定一名个人信息保护人员负责儿童个人信息的保护事宜。如果您对与儿童个人信息相关的问题有任何意见、建议、投诉和举报,请通过本隐私政策中列出的联系方式与我们联系。 


  • 个人信息的国际使用与转让

ETS中国、其网站和ETS服务器均位于中华人民共和国境内。但是,您的个人信息可能会转移到ETS中国的关联公司,包括ETS和ETS全球位于中国领土外的服务器。您的个人信息也可能根据ETS中国的指示转移到向ETS中国提供处理服务的其他国家。

无论您的个人信息被转移到哪里,我们都会单独征得您的同意,并告知您处理您个人信息的相关细节。我们还将遵守中国适用法律的其他要求,包括事先进行个人信息保护影响评估,通过中国网络空间管理局要求的安全评估(如适用),采取必要措施确保外国接收方进行的个人信息处理活动符合适用法律规定的个人信息保护标准。


  • 如何联系ETS中国

如果您对本隐私政策或我们的隐私或安全政策有任何疑问或忧虑,您可以通过以下方式与我们联系: 

电邮: inquiry-china@etsglobal.org


  • 关于Cookies和其他数据收集技术的信息

当您访问我们的网站时,我们通过自动方式收集某些信息,使用的技术包括cookies、像素标签、浏览器分析工具、服务器日志和网络信标。

在许多情况下,我们使用cookies和其他工具收集的信息仅以不可识别和不涉及个人信息的方式使用。例如,我们使用收集到的所有网站用户的信息来优化我们的网站和了解网站流量模式。

在某些情况下,我们确实会将我们使用cookies和其他技术收集的信息与您的个人信息相关联。本隐私政策规定了我们在将该信息与您的个人信息关联时如何使用该信息。

Cookies

当您访问我们的网站时,我们会在您的电脑上放置cookies。Cookies是网站发送至您的电脑或其他互联网连接设备的小型文本文件,用于唯一识别您的浏览器或在您的浏览器中存储信息或设置。我们既使用临时(会话)cookies,也使用持久性cookies,这使我们能够在您返回时识别您。Cookies帮助我们提供定制化的体验,并使我们能够检测某些类型的欺诈行为。在许多情况下,你可以通过调整浏览器的设置来管理cookies的偏好,并选择不使用cookies和其他数据收集技术。所有的浏览器都是不同的,因此请查阅您的浏览器的 “帮助” 部分,以了解cookies偏好和其他可能可用的隐私设置。

Flash Cookies

我们可能会使用Flash cookies (也称为本地存储对象)和类似的技术来个性化和增强您的在线体验。Flash cookies是使用Adobe®Flash技术放置在计算机上的小数据文件。Adobe Flash Player一个允许快速开发动态内容的应用程序,如视频剪辑和动画。

我们使用Flash cookies来个性化和增强您的在线体验,并为Flash播放器提供内容。我们还可能出于安全目的使用Flash cookies,以收集某些网站指标,并帮助记忆设置和偏好。Flash cookies是通过一个与你的网络浏览器所提供的界面不同的界面来管理的。若要管理Flash cookies,请查阅Adobe的网站。如果您停用Flash cookies或其他类似技术,请注意您可能无法查阅某些内容和产品功能。

像素标签和网络信标

像素标签和网络信标是放置在我们网站或电邮中的微小图形图像,使我们能够确定你是否已经执行了特定的操作。当您查阅这些网页或打开或点击电邮时,像素标签和网络信标就会产生一个关于该行动的通知。这些工具使我们能够衡量对我们通信的反应,并改进我们的网页和促销活动。

服务器日志和其他技术Server Logs and Other Technologies

我们从服务器日志和其他技术中收集许多不同类型的信息,例如,我们可能从您用于查阅我们网站的设备、您的操作系统类型、浏览器类型、域和其他系统设置,以及您的系统使用的语言、您的设备所在的国家和时区收集信息。我们的服务器日志还记录了您用于连接到互联网的设备的IP地址。IP地址是一个独特的标识符,设备使用它在互联网上相互识别和通信。我们还可能收集您在访问ETS中国之前访问的网站以及您离开我们网站后访问的网站的信息。


  • 第三方广告商和浏览器跟踪信息

我们与第三方广告公司有合作,在本网站和其他网站投放广告,并对本网站和其他网站执行跟踪和报告功能。当您访问本网站或其他网站时,这些第三方广告公司可能会在您的电脑上放置cookies,以便向您显示有针对性的广告。您可以选择接受或拒绝这些cookies。 

这些第三方广告公司在此过程中不会收集个人信息,我们也不会在此过程中向他们提供任何个人信息。然而,本隐私政策并不涵盖这些公司收集信息的方法或使用。 


  • 社交媒体互动和特定兴趣的广告

我们的网站可能使您能够通过社交媒体平台与我们及他人进行互动,如新浪微博、微信、微信视频频道、知乎、抖音、哔哩哔哩、优酷。虽然我们尊重每个社交媒体平台的隐私政策,但如果您选择使用这些平台,我们可能会收集关于您和您的朋友/联系人的个人信息。

当您使用社交媒体平台时,我们可能会根据你的兴趣向您显示广告。这些平台允许我们向您展示个性化的广告。我们不会与这些平台共享您的任何个人信息,尽管我们可能会将您的电子邮件地址转换为一个独特的编号,该编号可由平台与其用户相匹配,以便投放广告。虽然我们不向这些平台提供任何个人信息,但他们可能会获得有关对我们提供的广告作出反应的个人的见解。

关于ETS中国的信息

本政策由ETS中国在中华人民共和国发出。

邮寄:中华人民共和国北京市朝阳区东三环北路3号B座1716 (100027)

电邮:inquiry-china@etsglobal.org

处理的目的和法律基础,包括合法利益

  • 隐私政策解释了我们处理您的个人信息的原因。我们只在有法律依据的情况下处理个人信息,例如:

  • 为了履行与您签订的合同,例如为您提供ETS考试或其他公司通过ETS中国提供的考试。

  • 用于密切相关的目的,如支付处理和财务账户管理、合同管理、网站管理、业务连续性和灾难恢复、安全和欺诈预防、公司治理、报告和法律合规。

  • 征得您的同意(或在您没有反对的情况下,视情况而定),以便向您提供营销沟通或将您的分数发送给您指定的收件人。

  • 我们也可能出于我们合法利益而处理您的个人信息,但这种处理不应超过您的权利和自由,特别是,我们可能会根据需要处理您的个人信息以:

  • 保护您、我们或其他人免受威胁(如安全威胁或考试欺诈)

  • 改进ETS中国的考试,支持ETS研究计划

  • 遵守世界各地适用于我们的法律

  • 启用或管理我们的业务,如用于质量控制、综合报告和客户服务

  • 管理公司交易,如合并或收购

  • 了解和改进我们的业务,提高考试的完整性,并用于研究目的

自动决策和分析

ETS中国可能会使用与考试评分有关的自动化流程,并根据需要提供您所要求的考试服务等其他类似目的。所有此类决定均需经过人工审查。我们不会对您做出可能对您造成重大影响的自动决定,除非(1)该决定是我们与您签订的合同的一部分所必需的,(2)我们得到您的明确同意,或者(3)法律要求我们使用该技术。你可以通过阅读我们网站上发布的关于我们每个考试的信息,了解更多关于考试得分的信息。

在某些情况下,我们将个人数据的某些要素用于ETS研究,例如,我们可能会考虑某些类型的考生(如非英语母语者)对特定考试问题的反应。我们的研究计划反映了我们对考试公平性和公正性的承诺,有助于确保我们的考试是容易理解且没有偏见的。我们的研究还寻求改善教学、学习和评估。我们的研究结果不包含任何可识别的数据,也不会被用来定位或描述个人。了解更多关于ETS研究的信息。

当您被要求向ETS中国提供个人信息时

在大多数情况下,法律并不要求您向ETS中国提供任何个人信息。您需要提供特定的个人信息,使我们与您签订合同,以便您能够使用我们的产品和服务。我们的注册表格指明了我们的合同所需要的数据。如果您不提供这些数据,我们将无法与您交易。

如果您要求ETS中国提供特别安排,例如由于健康状况或残疾而需要的特殊考试条件,您可能需要提交额外的个人信息(包括敏感数据),以便我们评估和回应您的请求。

如何联络我们

如果您对我们的隐私政策或本隐私政策有任何问题或意见,请与我们联系。您可以通过电邮inquiry-china@etsglobal.org与我们联系,您也可以通过上述地址与我们联系。



ETS China Privacy Policy

Privacy and Security

ETS Assessments (Beijing) Ltd ("ETS China") recognizes the importance of protecting your privacy. This Privacy Policy describes our practices related to personal information privacy and security.

ETS China is a wholly-owned subsidiary of Educational Testing Service (ETS) Global B.V. (“ETS Global”), a private limited liability company, duly organized and validly existing under the laws of the Netherlands.

ETS Global is a wholly-owned subsidiary of Educational Testing Service (“ETS”), a non-profit corporation organized under the Education Law of New York, U.S.A.

ETS China and its affiliates have a global privacy program to protect all "Personal Information." Personal Information is any information that we can use to identify you (such as your name, username or identification number) or contact you (such as your email address or telephone number). Personal Information includes other types of information (such as test scores or demographic data) when that information is associated with your Personal Information.

ETS China is committed to protecting your Personal Information and shall adhere to the following principles when processing your personal information: the principle of consistent rights and responsibilities, the principle of clear and reasonable purpose, the principle of voluntary consent, the principle of minimum necessity, the principle of ensuring safety, the principle of participation, the principle of openness and transparency, etc. We also undertake to implement  corresponding security protection measures to protect your Personal Information in accordance with the established industry security standards. 

Privacy and Security

This Privacy Policy describes our practices with respect to Personal Information we collect via "Websites." The term "Website" includes all ETS China websites, platforms and applications that collect personal information from you. It also describes our practices with respect to Personal Information collected in other ways, such as when you register for and take ETS tests, or when we receive information from a school or test center administrator. If you are a test taker, additional information about privacy and security is included in many of the ETS Test Bulletins.

We have highlighted the terms and conditions in this Privacy Policy that are closely related to your rights and interests to draw your attention. Please read and fully understand this Privacy Policy before you use ETS China Website or otherwise provide us with your Personal Information, and make sure you fully understand and agree to such terms and conditions. By using an ETS China Website or otherwise providing us with Personal Information, you agree to our privacy terms. You can contact us at any time with questions or concerns about privacy by sending an email to inquiry-china@etsglobal.org or by writing to us at the addresses in the Contact section below.

Within this Privacy Policy, you will find information about: 


  • Information We Collect

We collect the following types of Personal Information from you when you use our Websites: 

  • When you choose to communicate with us for any questions and queries, we will collect your Contact Information such as your name, username, mailing address, telephone numbers, email address or other addresses that allow us to answer your questions and queries and communicate with you 

  • When you sign up for our tests or register an account for taking tests or obtaining products or services from us, we and/or third party service provide engaged by us will collect your Contact Information such as your name, username, gender, ID number (including ID card and/or passport number), birth date, nationality, mailing address, telephone numbers, email address or other addresses, and payment card information as needed to process your payments, to provide you with the products or services you have registered, to arrange for the tests and to identify you as the test taker (if applicable). 

  • For test takers, we will maintain your Transaction Information including your test registration records, test administration records, purchase history, order information about your use of our content (such as if you access your scores online, use test prep material or complete surveys), customer or TCA account information (such as if you email us for support) for keeping a complete record of your test results.

  • We may also collect your Relationship Information that helps us do business with you. For test takers, this may include the types of tests that you want to take, your school affiliation, expected degree and graduation date, and similar information that can help us offer you personalized content. It may also include demographic data, such as language(s) spoken, which helps support ETS China’s research. For professionals, this may include your professional credentials and affiliations and the products and services that may interest you or your school. For test center administrators, they may include information about your relationship with your test center and the tests you administer. 

  • In some cases, we may need to collect additional sensitive information from test takers and test center administrators in order to administer tests securely or to fulfill other requests that you may make. In particular:

  • Where permitted by law, we may collect biometric data, such as your identification document with your photograph, voiceprint and writing samples. Additionally, if you test in a test center, we may collect your photograph and fingerprint. If you test online, we may collect and analyze your behavioral characteristics during the test, such as keystroke patterns when you complete writing portions of a test. Please see the section on Biometric Identifiers below to learn more.

  • We may collect audio and video recordings in our test centers (including from premises monitoring equipment).

  • If you request an accommodation from us regarding test arrangements for medical or religious reasons, we may collect Personal Information relevant to your request. Similarly, if you request a fee waiver, fee reduction or scholarship, we may collect Personal Information about your financial situation. Providing Personal Information about your religion, disability or medical condition, and/or financial status is optional, but if you are requesting an accommodation from ETS China, you must provide the information so that we can process your request.

In each case, we will only collect and use these types of Personal Information as permitted by law and as needed for ETS China's legitimate business purposes, such as maintaining the integrity and security of our tests or processing your accommodation request.

When you visit and interact with our Website, we may also collect information that uses cookies and other data collection technologies. Please see the section on Cookies below to learn more. This Privacy Policy governs us when we associate the information we collect using cookies and other technology with your Personal Information.

According to relevant laws, regulations and national standards of the People's Republic of China, your authorization or consent is not required for collecting your Personal Information under the following circumstances: 

  1. the collection is necessary for the conclusion or performance of a contract to which you are a contracting party or for conducting human resource management under the labor rules and regulations developed in accordance with the law and a collective contract signed in accordance with the law;

  2. the collection is necessary to fulfill statutory functions or statutory obligations;

  3. the collection is necessary to respond to public health emergencies or protect the life, health or property safety of natural persons under emergency circumstances;

  4. personal information is collected by us within a reasonable scope to conduct news reporting, public opinion-based supervision, or other activities in the public interest;

  5. the personal information that has been disclosed by you or legally disclosed, and is collected by us within a reasonable scope in accordance with the Law; or

  6. under any other circumstance as provided by any law or administrative regulation.


  • How We Use Your Personal Information

We may use your Personal Information to:

  • Provide you with the products, content or services selected by you, such as to register you for and deliver tests, and send you service-related communications, such as identity verification, score delivery, customer service and account management.

  • Subject to your choices, provide you with marketing communications, surveys and offers for products and services from ETS China and our partners, including personalized offers based on your interests and educational goals and to manage your communications preferences.

  • Understand how you and others use our products and platforms, for analytics and modeling and to create recommendations and insights and to understand educational trends.

  • Deliver messages and sponsored content to you from educational institutions and other partners via platforms.

  • Improve our products and services (including for test usability and design, security and research), and to identify, develop and offer new or expanded products and services.

  • Understand how you use our products, content and services, including associating you with different devices that you may use to access our content, to help personalize your experience on the Website, and customize the content and/or format of the pages you visit.

  • Manage our everyday business needs, such as payment processing and financial account management, test center management, contract management, Website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance.

  • Generate aggregate statistical studies and conduct research ourselves or jointly with others related to our products and services and the use of our Website.

We may also use your Personal Information in other ways, if you consent to those uses.


  • Use of Information by ETS Research

ETS China and its affiliates use anonymized and pseudonymized information for various research initiatives. For example, ETS China and its affiliates may consider how certain types of test takers (such as nonnative English speakers) respond to specific test questions. ETS China and its affiliates’ research initiatives reflect their commitment to fairness and equity in testing, helping to ensure that our tests are accessible and free from bias. They also seek to improve teaching, learning and assessment.

ETS China and its affiliates process Personal Information as needed to create de-identified datasets for research. ETS China will not (and will not permit any third party to) associate identifying information with research data. Our research results do not contain any identifiable data, and research data are not used to target or profile individuals.

Learn more about ETS Research.


  • Disclosure of Your Personal Information

We will only disclose your Personal Information as follows:

  • We may disclose your Personal Information to our affiliates, who will only use your Personal Information for the purposes listed above. We will obtain separate consent from you prior to the disclosure, contractually require our affiliates to comply with the requirements of the applicable privacy laws in China, and supervise the activities carried out by our affiliates. We will also conduct prior personal information protection impact assessment and comply with other requirements under applicable laws in China.

  • We may disclose your Personal Information to third parties that provide services to us. For example, when you register for a test, we will provide certain registration information to third parties that administer the tests in your area. We use service providers for other functions as well, including data hosting and other business activities such as printing, mailing and/or payment processing. We will obtain separate consent from you prior to the disclosure, contractually require our third parties to comply with the requirements of the applicable privacy laws in China, and supervise the activities carried out by the third parties. We will also conduct prior personal information protection impact assessment and comply with other requirements under applicable laws in China.

  • We may disclose your Personal Information as needed to provide services to you. For example, you may instruct us to disclose your test scores to schools and others. We may also share your Personal Information with our partners, but only to the extent that you have a relationship with such partner or you authorize the sharing. For example, we may share information with test prep providers, if you elect to use the materials or as needed to validate referrals and operate the platforms.

  • We may disclose your Personal Information with your consent. For example, if you choose to participate in our Search Services or similar programs, we will share your information with participating schools and organizations so they can communicate with you about their programs.

According to relevant laws, regulations and national standards of the People's Republic of China, your authorization or consent is not required for sharing, transferring and disclosing your Personal Information under the following circumstances: 

  1. the processing is necessary for the conclusion or performance of a contract to which you are a contracting party or for conducting human resource management under the labor rules and regulations developed in accordance with the law and a collective contract signed in accordance with the law;

  2. the processing is necessary to fulfill statutory functions or statutory obligations;

  3. the processing is necessary to respond to public health emergencies or protect the life, health or property safety of natural persons under emergency circumstances;

  4. personal information is processed by us within a reasonable scope to conduct news reporting, public opinion-based supervision, or other activities in the public interest;

  5. the personal information that has been disclosed by you or legally disclosed, and is processed by us within a reasonable scope in accordance with the Law; or

  6. under any other circumstance as provided by any law or administrative regulation.

Please note that we may also use and disclose information about you that is not personally identifiable. For example, we may publish reports that contain aggregated and statistical data. These reports do not contain any Personal Information.


  • Your Rights and Choices

When you register for a test online or create an account, we ask you to provide your contact details, including email address, telephone and mobile phone details. We use this information so that we can quickly provide you with information regarding the products and services you have requested.

If we have your consent, we may send other communications to you, such as surveys and information about other testing products and services. You can limit these communications at any time. To opt out of emails, simply click the link labeled "Unsubscribe" at the bottom of any email we send you. To revoke permissions that you may have given to send text messages, text STOP in response to any message. Remember, however, that we may still send emails or call you in order to provide the testing services you have purchased or otherwise requested from us.

If you have given us permission to share your Personal Information with schools and other organizations, you can opt-out at any time by contacting us via email at inquiry-china@etsglobal.org.


You have the right to object to our marketing communications. To opt out of emails, simply click the link labeled "Unsubscribe" at the bottom of any email we send you. To revoke permissions that you may have given to send text messages, text STOP in response to any message.

We respect your right to reasonably access and correct your Personal Information, and ETS China complies with all laws regarding access, correction and deletion. If you have an online account, you can log into your account at any time to access and update the information you have provided to us (with the exception of your name, gender, birthdate or Social Security number, if provided). 

You can make a request to us to cancel your online account under the following circumstances:

  1. If our handling of your Personal Information violates the laws and regulations;

  2. If we collect and use your Personal Information without your consent;

  3. If our handling of your Personal Information violates the agreement with you;

  4. If there is no ongoing test registered or other services in your account; or

  5. Our services are no longer required.

ETS China also respects your rights to access, correct and request erasure or restriction of their personal information as required by law. This means:

  • You generally have a right to know whether or not ETS China maintains your Personal Information. If we do have your Personal Information, we will provide you with a copy (subject to the rights of others). If your information is incorrect or incomplete, you have the right to ask us to update it.

  • You have the right to object to our processing of your Personal Information.

  • You may also ask us to delete or restrict your Personal Information.

Please understand that your above requests shall be made in writing by email to inquiry-china@etsglobal.org. We may also request you to submit proof to verify your identity prior to fulfilling the above requests. Additionally, to help ensure the accuracy of our data, we may require appropriate evidence prior to making a change. (For example, if you wish to change your name, we will require proof that your name has been changed legally, such as a marriage certificate or court decree.). Our ability to delete Personal Information will be limited in those cases where we are required to retain records, such as in connection with score reports and test security processes. 

We reserve the right to refuse unreasonable requests, such as illegitimate repeated requests, requests demanding overwhelming technical means, requests that may prejudice the legitimate rights and interests of others, unrealistic requests, etc.

According to the relevant laws, regulations and national standards of the People's Republic of China, we will not be able to respond to your request in case of the following circumstances:

  1. Your request relates to the performance of our obligations under laws and regulations;

  2. Your request relates to national security and national defense security;

  3. Your request relates to public safety, public health and major public interests;

  4. Your request relates to criminal investigation, prosecution, trial and execution of judgment;

  5. There is sufficient evidence that the request involves subjective malice or abuse of power;

  6. For the purpose of safeguarding your or other personal life, property and other major legitimate rights and interests, but we are unable to obtain your authorization and consent in time;

  7. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations; and 

  8. Trade secrets are involved.

If you need assistance on the above, please contact us via email at inquiry-china@etsglobal.org.

If you believe that we have processed your Personal Information in violation of applicable law, you may file a complaint with the ETS China or with a supervisory authority.


  • Links to Third-Party Sites

This Website may contain links to other third-party websites. In particular, the Website may contain links to third parties that provide test preparation materials. ETS China does not control the privacy policies or practices of these third-party sites. You should review those policies before providing any information, including on a social media page for ETS China. ETS China is not responsible for the content or practices of any third-party sites, and we provide these links solely for the convenience and information of our visitors.

  • Security and Data Retention

Personal Information collected by ETS China will be stored in China. ETS China has established safeguards to help prevent unauthorized access to or misuse of your Personal Information. These safeguards include physical, technical, organizational and administrative controls.

If you register for a Website account, you will be asked to select a password to help protect your information. These passwords help us verify your identity before granting access or making corrections to any of your Personal Information. You should never disclose your password to anyone. ETS China will never ask you for your password in an unsolicited phone call or email. If you believe that your password or your account has been compromised, please contact us as soon as possible. 

ETS China also has an established records retention program. We retain Personal Information as needed for the purposes listed above and for any additional period of time that may be required by law. Unless the data are being retained in connection with a specific investigation, biometric templates are retained for a maximum of three years.

You may request that we delete your Personal Information by contacting us via email at inquiry-china@etsglobal.org. Unless we are required by law or have a legitimate interest to retain your information, we will delete it within 30 days of your request.


  • Changes to this Privacy Policy

ETS China reserves the right to update this Privacy Policy, including to respond to new laws, regulations, or technology, or for other business reasons. If ETS China makes any changes to this Privacy Policy, ETS China will release the latest version on the website, and inform users by way of pop-up window, push notice or other reasonable means, so as to facilitate users' timely understanding of the latest version. If user continues to use the website or services of ETS China, it means that user agrees with the updated Privacy Policy. If the changes will materially affect the way we use or disclose previously collected Personal Information, we will notify you about the change by sending a notice to the primary email address associated with your account.


  • Biometric Identifiers

Where permitted by law, ETS China collects and uses biometric identifiers to identify and authenticate test takers and test center administrators. ETS China collects digital photographs and digital voice recordings, and coverts these samples into mathematical representations called templates, which can be compared to the templates previously collected by ETS China and to templates created from your government-issued identification documents.

ETS China also collects and uses behavioral biometrics for test security in connection with online tests. For example, when you complete written portions of an online test, we may analyze keystroke patterns and other behavioral characteristics to help verify your identity and authenticate you based on these patterns.

ETS China uses these templates solely to support test security and integrity and for related purposes (such prosecution of fraud or intellectual property theft). Biometric templates are securely stored and only accessible to those individuals and entities who reasonably need access to the data in connection with investigations, compliance and security or who provide support for the biometric program. Biometric identifiers are retained for the duration of your score report (generally three years), unless a shorter period is required by law. 

When we collect your Personal Information relating to biometric identification or your other sensitive information, we will obtain separate consent from you. We will also comply with other requirements under applicable laws in China, including to conduct prior personal information protection impact assessment, and to adopt stringent protective measures to protect your sensitive information.

Please visit [Link to the Biometric Privacy Policy for ETS China] for our Biometric Privacy Policy. Should you have any enquiry, please contact us via email to inquiry-china@etsglobal.org or write to us at the addresses in the Contact section below.


  • Children

In most cases, we do not knowingly collect Personal Information directly from children under the age of 18 on our Websites. Parents and schools may use our Websites to create accounts for children, such as registering them for tests. We encourage parents and teachers to spend time online with children and to monitor their online activities. If you believe that a child has created an account on our Website, please contact us to have the account deactivated by sending us an email at inquiry-china@etsglobal.org.

Personal Information collected via Apps 

ETS China does provide parents and teachers with the ability to download certain apps that they and their children or students can use for educational purposes, such as to improve reading fluency. Some of these apps are intended for use by children under 18.

When children use these apps, ETS China may collect the child's first name or nickname, age or grade in school, audio recordings of the child's voice when the child reads passages (or a transcript of the recording), the child's responses to questions that test skills such as reading comprehension, and other data relating to the child's use of the app, such as how long the child spends using the app. Our apps do not collect any other Personal Information and they do not use cookies or other data collection technologies. 

ETS China anonymizes the information collected by its educational apps and uses the information for research purposes. ETS China does not maintain identifiable data about children. and children cannot make their own data publicly available via the apps. ETS China does not (and will not permit any third party to) associate identifying information with research data.

Parents and teachers can review and delete the child's information at any time in the app. Parents and teachers can restrict ETS China's collection of additional information at any time by deleting the app. Parents or teachers who have any questions about how ETS China handles children's data may contact ETS China by sending us an email at inquiry-china@etsglobal.org.

Personal Information collected via other means

Children’s personal information may also be collected and processed by ETS China when children register for and take ETS tests, or when we receive information from a school or test center administrator. 

ETS China will further adopt the following measures when processing children’s personal information:

  1. For the Personal Information of children collected, in addition to complying with the provisions of this Privacy Policy in processing the same, we will also store, use and disclose it in strict compliance with the requirements of other laws and regulations such as the Provisions on Online Protection of Children's Personal Information (儿童个人信息网络保护规定), and adhere to the principles of legitimate necessity, informed consent, clear purpose, security and legality, and be retained for the shortest time necessary for fulfilling the purpose of processing. When the Personal Information is no longer necessary for fulfilling the purpose, we will erase or anonymize the children's Personal Information.

  2. When you choose to use our products, content and/or services as a parent or guardian for the supervised children, we may have to collect the Personal Information of the supervised children from you for the purpose of providing the relevant products, content and/or services. We will obtain your authorization and consent in advance, and inform you of the purpose of collection if we have to collect your supervised children's personal information from you. If you refuse to provide the said information, we may not be able to provide the relevant products, content and/or services to you. As a guardian, you should correctly perform your duties and safeguard your supervised children's Personal Information. If your child is to register or use our products, content and/or services, you should duly guide and supervise them.

  3. For collection of personal information of children under the age of 14, we will obtain your separate and express authorization and consent in advance. If you refuse to provide the said information, we may not be able to provide the relevant products, content and/or services to you. 

  4. For collection of personal information of children between the age of 14 to 18, joint reading and consent to the Privacy Policy is required under the supervision and direction of the children’s parents or guardians. 

  5. Children or their parents and guardians have the right to access, correct and erase the children's personal information.

  6. ETS China has appointed a personal information protection officer to be responsible for the protection of children's Personal Information. If you have any comments, suggestions, complaints and reports on issues related to children's Personal Information, please contact us through the contact information listed in this Privacy Policy. 


  • International Users and Transfers of Personal Information

ETS China, its Website, and its servers are located in the People’s Republic of China. However, your Personal Information may be transferred to ETS China’s affiliates, including ETS and ETS Global with servers located outside the territory of China. Your Personal Information may also be transferred to other countries who provide processing services to ETS China at the direction of ETS China. 

Regardless of where your Personal Information is transferred, we will obtain separate consent from you and inform you relevant details on the processing of your Personal Information. We will also comply with other requirements under applicable laws in China, including to conduct prior personal information protection impact assessment, to pass the security evaluation required by the Cyberspace Administration of China (if applicable), carry out necessary measures to ensure that the Personal Information processing activities undertaken by the foreign receiving parties meet the personal information protection standard prescribed under the applicable laws.


  • How to Contact ETS China

If you have any questions or concerns about this Privacy Policy or our privacy or security practices, you may contact us by:

Email: inquiry-china@etsglobal.org


  • Information about Cookies and Other Data Collection Technologies

When you visit our Website, we collect certain information by automated means, using technologies such as cookies, pixel tags, browser analysis tools, server logs and web beacons.

In many cases, the information we collect using cookies and other tools is only used in a non-identifiable way, without any reference to Personal Information. For example, we use information we collect about all website users to optimize our Websites and to understand website traffic patterns.

In some cases, we do associate the information we collect using cookies and other technology with your Personal Information. This Privacy Policy governs how we use that information when we associate it with your Personal Information.

Cookies

When you visit our Website, we place cookies on your computer. Cookies are small text files that websites send to your computer or other internet-connected devices to uniquely identify your browser or to store information or settings in your browser. We use both temporary (session) cookies and persistent cookies, which allow us to recognize you when you return. Cookies help us provide a customized experience and enable us to detect certain kinds of fraud. In many cases, you can manage cookie preferences and opt-out of having cookies and other data collection technologies used by adjusting the settings on your browser. All browsers are different, so visit the "Help" section of your browser to learn about cookie preferences and other privacy settings that may be available.

Flash Cookies

We may use Flash cookies (also known as Local Stored Objects) and similar technologies to personalize and enhance your online experience. A Flash cookie is a small data file placed on a computer using Adobe® Flash technology The Adobe Flash Player is an application that allows rapid development of dynamic content, such as video clips and animation.

We use Flash cookies to personalize and enhance your online experience and to deliver content for Flash players. We may also use Flash cookies for security purposes, to gather certain website metrics and to help remember settings and preferences. Flash cookies are managed through a different interface than the one provided by your web browser. To manage Flash cookies, please visit Adobe's website. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain content and product features.

Pixel Tags and Web Beacons

Pixel tags and web beacons are tiny graphic images placed on our Website(s) or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, the pixel tags and web beacons generate a notice of that action. These tools allow us to measure response to our communications and improve our web pages and promotions.

Server Logs and Other Technologies

We collect many different types of information from server logs and other technologies. For example, we may collect information from the device you use to access our Website, your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. Our server logs also record the IP address of the device you use to connect to the internet. An IP address is a unique identifier that devices use to identify and communicate with each other on the internet. We may also collect information about the website you were visiting before you came to ETS China and the website you visit after you leave our site.


  • Third-Party Advertisers and Browser Tracking Information

We have relationships with third-party advertising companies to place advertisements on this Website and other websites, and to perform tracking and reporting functions for this Website and other websites. These third-party advertising companies may place cookies on your computer when you visit our Website or other websites so that they can display targeted advertisements to you. You may choose to accept or reject the cookies. 

These third-party advertising companies do not collect Personal Information in this process, and we do not give any personal information to them as part of this process. However, this Privacy Policy does not cover the collection methods or use of the information collected by these companies. 


  • Social Media Interactions and Interest-based Ads

Our Websites may enable you to interact with us and others via social media platforms, such as Sina Weibo, WeChat, WeChat Video Channel, Zhihu, Douyin, Bilibili, Youku. While we respect each social media platform's privacy policies, we may collect Personal Information about you and your friends/connections if you choose to use these tools.

We may display interest-based ads to you when you are using social media platforms. These platforms allow us to personalize the ads that we display to you. We do not share any of your Personal Information with these platforms, although we may convert your email address into a unique number which can be matched by the platform with its user to allow delivery of the advertising. Although we do not provide any personal information to these platforms, they may gain insights about individuals who respond to the ads we serve.

Information About ETS China

This Policy is being given by ETS China in the People’s Republic of China.

Mail:1716, Tower B, No. 3 East Third Ring North Road, Chaoyang District, Beijing, 100027, People’s Republic of China. 

Email:inquiry-china@etsglobal.org 

The Purposes and Legal Basis for Processing, Including Legitimate Interests

The Privacy Policy explains the reasons why we process your Personal Information. We only process Personal Information when we have a legal basis for the processing, such as:

  • To fulfill a contract with you, such as to provide you with an ETS test or a test offered by another company through ETS China.

  • For closely related purposes, such as payment processing and financial account management, contract management, website administration, business continuity and disaster recovery, security and fraud prevention, corporate governance, reporting and legal compliance.

  • With your consent (or provided you have not objected, as may be applicable), such to provide you with marketing communications or to send your scores to your designated recipients.

  • We may also process your Personal Information for the purposes of our legitimate interests, provided that such processing shall not outweigh your rights and freedoms. In particular, we may process your Personal Information as needed to:

  • Protect you, us or others from threats (such as security threats or test fraud)

  • Improve ETS China's tests and support ETS Research Initiatives

  • Comply with the laws that are applicable to us around the world

  • Enable or administer our business, such as for quality control, consolidated reporting and customer service

  • Manage corporate transactions, such as mergers or acquisitions

  • Understand and improve our business, improve test integrity and for research purposes

Automated Decision Making and Profiling

ETS China may use automated processes in connection with scoring tests and for similar purposes as needed to provide the test services that you have requested. All such decisions are subject to human review. We will not make automated decisions about you that may significantly affect you, unless (1) the decision is necessary as part of a contract that we have with you, (2) we have your explicit consent, or (3) we are required by law to use the technology. You can learn more about test scoring by reading the information posted on our Website about each of our tests.

In some cases, we use certain elements of personal data for ETS Research. For example, we may consider how certain types of test takers (such as nonnative English speakers) respond to specific test questions. Our research initiatives reflect our commitment to fairness and equity in testing, helping to ensure that our tests are accessible and free from bias. They also seek to improve teaching, learning and assessment. Our research results do not contain any identifiable data, and are not used to target or profile individuals. Learn more about ETS Research.

When You Are Required to Provide Personal Information to ETS China

In most cases, you are not required by law to provide any Personal Information to ETS China. You are required to provide certain Personal Information to enable us to enter into a contract with you so that you can use our products and services. Our registration forms indicate which data elements are required for our contracts. If you do not provide these data elements, we cannot do business with you.

If you request an accommodation from ETS China, such as special testing conditions needed because of a health condition or disability, you may be required to submit additional Personal Information (including sensitive data) as needed for us to evaluate and respond to your request.

How to Contact Us

Please contact us if you have any questions or comments about our privacy practices or this Privacy Policy. You can always reach us via email at inquiry-china@etsglobal.org